GRIPPING BEAST DELIVERY INFORMATION (Last updated July 10th 2026)

EU IOSS - SIMPLE NO FUSS DELIVERIES!
Explained clearly in THIS blog post.

Using IOSS means you will be charged the correct VAT rate for your country when you order from us, and we will pay the VAT to your customs authorities on your behalf. This means that your parcel will be shipped straight to your door without being delayed by the import process, and no irritating “administration fees” will be added. Orders must be €149 or under to qualify.

Delivery Costs:

UK

UK Standard Delivery (Royal Mail 2nd Class) - £4.99 +VAT (£5.98) - Please note there is no tracking link provided with this service.

UK Tracked Delivery (Royal Mail 48 Hour Tracked) - £5.83 +VAT (£6.99) - Please note the service used is named Royal Mail 48hr - but this is not an express despatch option. A tracking link will be provided with this option.

For orders over £100 only tracked delivery is available.

Europe

All parcels are sent using a tracked service and will be charged £10 plus your local VAT. This £10 includes the new €3 per item tariff charge so there is no more to pay after this!
We also have IOSS system in operation up to €150! This means if your order+postage remains under €150 all you will pay is £10 (plus VAT) delivery and nothing more, no surprise fees on delivery!

USA

All parcels are sent using a tracked service and will be charged £15 for orders under £50. Orders £50 and over are charged £20. Plus 12% uplift on products to cover the tariff charges and handling fees. The full charge will be shown at checkout added into the delivery cost, visible before you pay. There will be no more charges to pay at your end. Please see this blog post for more information on this.

Canada

All parcels are sent using a tracked service and will be charged £20.

Australia & New Zealand

All parcels are sent using a tracked service and will be charged £20. 

We've introduced this lower-cost shipping option that will cover the vast majority of orders. But in the rare event that your order is unusually heavy or bulky (for example, a large number of hardback books) and the actual shipping cost is significantly higher, we may contact you to request an additional postage payment. If you prefer not to pay the additional shipping, or we can't reach an agreement, we'll cancel your order and issue a full refund.

Rest of World

All parcels are sent using a tracked service. Orders up to £50 are charged £30. Orders over £50 up to £100 are charged £40. Orders over £100 are £45


Delivery Times:

Please allow up to 28 days for delivery. As a small independent business with a dedicated but limited team, we kindly ask for your patience and understanding while we work to process and dispatch orders as quickly as possible. Most items are not available for same-day dispatch, and our current order processing turnaround is approximately 5 working days before dispatch. We take great care in preparing each order and appreciate your understanding that, unlike large retailers, we do not operate with the same resources or delivery infrastructure. Thank you for supporting our small business. Your custom means a great deal to us, and we truly appreciate your patience, understanding, and continued support.

VAT and Customs Charges Information:

Customers from outside the UK are not charged VAT by us and are responsible for paying any applicable VAT, import duties and brokerage charges upon delivery in their respective countries. 

Missed delivery:

Please note that for items that were undelivered through fault of the consumer (such as non-payment of VAT and charges) and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.

Returns and Refunds:

If you are not happy with your order for any reason, please return it to us at your expense and in the condition we sent it to you, Once we receive the returned items, we will refund for the cost of goods. Postage charges can not be refunded.