IMPORTANT
At checkout, you will see a message asking you to tick a checkbox to confirm that you understand our current processing times. Due to an exceptionally high volume of orders, it is currently taking approximately 6 weeks for orders to be processed and dispatched, with longer wait times possible for larger or more complex orders.
Orders cannot be processed until this acknowledgement has been confirmed by ticking the checkbox. We want to ensure that everyone is aware of the potential wait time before placing an order. This checkbox and wait time has been in place since the end of August 2026.
We truly appreciate your patience and understanding, and we are incredibly grateful for your support during what is a challenging but wonderfully busy time for us. Thank you so much for bearing with us and for being part of our journey. It really means a lot to us!
GRIPPING BEAST DELIVERY INFORMATION (Last updated July 10th 2026)
Explained clearly in THIS blog post.
Using IOSS means you will be charged the correct VAT rate for your country when you order from us, and we will pay the VAT to your customs authorities on your behalf. This means that your parcel will be shipped straight to your door without being delayed by the import process, and no irritating “administration fees” will be added. Orders must be €149 or under to qualify.
Delivery Costs:
UK
We use Royal Mail Tracked. Delivery is £3.75 plus VAT.
Europe
All parcels are sent using a tracked service and will be charged £10 plus your local VAT. This £10 includes the new €3 per item tariff charge so there is no more to pay after this!
We also have IOSS system in operation up to €150! This means if your order+postage remains under €150 all you will pay is £10 (plus VAT) delivery and nothing more, no surprise fees on delivery!
USA
All parcels are sent using a tracked service and will be charged £15 for orders under £50. Orders £50 and over are charged £20. Plus 12% uplift on products to cover the tariff charges and handling fees. The full charge will be shown at checkout added into the delivery cost, visible before you pay. There will be no more charges to pay at your end. Please see this blog post for more information on this.
Canada
All parcels are sent using a tracked service and will be charged £20.
Australia & New Zealand
All parcels are sent using a tracked service and will be charged £20.
We've introduced this lower-cost shipping option that will cover the vast majority of orders. But in the rare event that your order is unusually heavy or bulky (for example, a large number of hardback books) and the actual shipping cost is significantly higher, we may contact you to request an additional postage payment. If you prefer not to pay the additional shipping, or we can't reach an agreement, we'll cancel your order and issue a full refund.
Rest of World
All parcels are sent using a tracked service. Orders up to £50 are charged £30. Orders over £50 up to £100 are charged £40. Orders over £100 are £45.
Delivery Times:
See message at the top of this page.
VAT and Customs Charges Information:
Customers from outside the UK are not charged VAT by us and are responsible for paying any applicable VAT, import duties and brokerage charges upon delivery in their respective countries.
Missed delivery:
Please note that for items that were undelivered through fault of the consumer (such as non-payment of VAT and charges) and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.
Returns and Refunds:
If you are not happy with your order for any reason, please return it to us at your expense and in the condition we sent it to you. Once we receive the returned items, we will refund for the cost of goods. Postage charges cannot be refunded.